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Privacy Policy for Your Malaysia Account

Your 1imalaysia account links lobby access, wallet checks, cookies and support chat into one privacy record, so this Privacy Policy explains what we collect and why.

Malaysia account dataCookie choicesWallet checksPrivacy requests

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How This Policy Applies Locally

1imalaysia Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies when you create an account, enter the lobby, use support, set account security, or make wallet requests through 1imalaysia.co. We collect only the data needed to run your account flow, confirm payments, protect access, answer your requests, and meet record duties that

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may apply in Malaysia. Access or eligibility depends on local law and is available where local law permits. If a local rule, bank process, wallet provider step, or identity check requires extra confirmation, we may ask for details that match your account and transaction history. We
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do not sell your personal data. We share data only with service providers who help operate account security, payment matching, fraud checks, hosting, analytics, or support, and only for the purpose tied to that service.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Privacy Help Through Local Channels

Privacy questions often need account-specific checks, so we ask you to contact us from the email or chat linked to your account where possible.

Account email Send privacy requests from the email connected to your account, including your username and the exact change you want checked. We may ask one extra security question before sharing account records.

Live chat Use chat when you need a faster privacy status check, such as cookie settings, payment receipt matching, or login device records. The chat team can create a privacy case for follow-up.

Document upload If we need proof for a correction request, upload only the required file through the secure account channel. Avoid sending full wallet screenshots unless our privacy team asks for that specific view.

ACCOUNT SAFETY

How We Handle Privacy Requests

Our privacy process is built around clear account matching, limited staff access, and traceable actions.

Data we collect

We collect account details, login records, device signals, cookie choices, payment references, support messages, and security checks. Game access records may include titles such as Aviator or Football Studio when needed for account history.

Payment privacy

Touch 'n Go, GrabPay, Boost dan FPX records are used to match wallet requests, confirm account ownership, and check unusual activity. We keep only the transaction details needed for those account purposes.

Cookie controls

Cookies help keep you signed in, remember language choices, protect sessions, and measure page errors. You can adjust browser settings, though some account features may not work correctly if key cookies are blocked.

Security checks

Login alerts, device records, IP checks, and password reset history help us spot account access risks. Staff access to these records is limited to teams handling security, payments, and privacy cases.

Retention periods

We keep records only while they serve account, payment, dispute, security, or legal needs. When a record is no longer required, we delete it or detach it from direct account identity.

Change requests

You can ask us to correct account details, update contact data, or check whether a record can be removed. We confirm identity first so another person cannot change your privacy file.

Privacy Policy Answers for Malaysia

These answers explain how we handle common privacy requests tied to your account, payments, cookies, and support records. If your situation involves a disputed FPX transfer, a wallet receipt, or an account access concern, contact us with the account email so we can check the correct record.

It covers account details, contact data, login records, device signals, cookie choices, payment references, support chats, and security checks. We use these records to operate your account, protect access, and handle privacy requests.

Payment data helps match Touch 'n Go, GrabPay, Boost dan FPX activity to the correct account, confirm ownership, and investigate errors. We do not use wallet records for unrelated sharing or selling.

Yes. Contact us from your account email and ask for a copy of your personal data. We will verify your identity first, then share records that can be released under the relevant local rules.

Yes. Tell us which field is wrong and provide a clear proof if needed, such as an updated contact detail or matching payment record. We check ownership before making any account privacy change.

Cookies keep sessions active, remember settings, help security checks, and show us page errors. You can manage cookies through your browser, but blocking key cookies may affect login and account tools.

Only staff and service providers who need the data for account support, payment matching, security checks, hosting, analytics, or legal handling can access relevant records. Access is limited by role and logged.

Send a deletion request from your account email and state what you want removed. Some records may need to remain for payment, dispute, security, or legal reasons before removal can happen.

Privacy Policy for Your Malaysia Account

Privacy Help Through Local Channels

How We Handle Privacy Requests

Data we collect

Payment privacy

Cookie controls

Security checks

Retention periods

Change requests

Privacy Policy Answers for Malaysia

01 What personal data does this Privacy Policy cover?

02 Why do you need payment-related data?

03 Can I ask to see the data you hold?

04 Can I correct a wrong account detail?

05 How do cookies affect my privacy?

06 Who can access my privacy records?

07 How do I request deletion of account data?

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